w777's Privacy Policy
Our complete and transparent guide on how your personal data is collected, stored, and protected on the w777 platform.
1. Introduction & Scope
w777 is a trusted online betting and casino platform in Bangladesh. When you use our services, you share certain personal data with us. The purpose of this privacy policy is to clearly explain how that data is collected, what it is used for, who it may be shared with, and how it is kept secure.
This policy applies to the w777 website w777.fit. Please read this policy carefully before using the site. Continuing to use the site constitutes your agreement to the terms of this policy.
This privacy policy should be read together with our Terms & Conditions. Every user is responsible for complying with the terms set out in both documents.
2. What Data We Collect
w777 only collects data that is necessary to provide our services, ensure security, and improve your experience. The types of data we may collect include:
Personal identification data
- Full name and date of birth (for age verification — only people aged 21 and above may register)
- Email address and mobile number
- National ID or government-issued identity document details (for verification when required)
- Current residential address
Financial data
- bKash, Nagad, and Rocket account numbers (for transactions)
- Bank account details (for bank transfers)
- Deposit and withdrawal history
Note: Full card numbers or bank passwords are never stored on our servers.
User activity data
- Game play history and betting data
- Login times, session duration, and device information
- Preferred game categories and bonus usage patterns
Technical data
- IP address and browser type
- Operating system and device model information
- Cookies and session data (see details below)
- Referral source (where you came from when you accessed the site)
3. How We Use Your Data
w777 uses collected data only for specific and legitimate purposes. It is never sold to third parties.
Account management and service delivery
Your data is used to create and verify your account, ensure login security, and deliver our services.
Processing financial transactions
Financial data is used to process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. Our minimum deposit is ৳300 and the minimum withdrawal is ৳800.
Security and fraud prevention
Technical data is analysed to detect suspicious activity, block unauthorised access, and maintain the security of the platform.
Service improvement and personalisation
Your preferences and usage patterns are analysed to make the w777 experience more relevant and refined.
Communication and support
Your data is used to send important account-related notifications, security alerts, and to communicate with the support team.
Promoting responsible play
Player activity is monitored to support responsible gaming, and assistance is provided where needed. Visit our Responsible Gaming page to learn more.
4. Data Sharing & Third Parties
w777 does not sell your personal data to third parties and does not share it with other companies for advertising purposes. However, data may be shared in the following limited circumstances:
Payment processors
The data required to complete bKash, Nagad, Rocket, and bank transfer transactions is shared with the relevant payment service providers. These providers have their own privacy policies.
Technology service partners
Limited data may be shared with technology companies that assist with site security, hosting, and fraud prevention. These partners operate under strict confidentiality agreements.
Legal obligations
Data may be disclosed in compliance with applicable laws in Bangladesh, by order of a competent court, or at the request of a regulatory authority.
Emergency safety situations
Data may be shared with relevant authorities to protect an individual's safety or to prevent a serious cyber attack.
5. Cookies & Tracking Technologies
The w777 website uses cookies and similar tracking technologies. Cookies are small data files stored on your device that help improve the functionality of the site.
Essential cookies
These cookies are necessary for the core functionality of the site — such as maintaining login sessions, ensuring secure transactions, and remembering your preferences. They cannot be disabled.
Analytics cookies
Analytics cookies are used to collect data on how many users visit each page, how long they stay, and which features are used most, in order to improve the quality of the site.
Cookie controls
You can disable or delete cookies through your browser settings. However, disabling essential cookies may affect some features of the site.
6. Data Security Measures
w777 follows industry-standard security technologies and practices to keep your personal and financial data safe.
SSL encryption
Our entire site is secured with SSL (Secure Sockets Layer) encryption. All communication between your browser and our servers is encrypted.
Data storage and access control
Personal data is stored on secure servers. Only authorised staff may access data for specific purposes, and they receive regular security training.
Password protection
Your password is stored in hashed form — meaning it is not stored in plain text. No w777 employee will ever ask for or should ask for your password.
Regular security audits
Systems are reviewed regularly to identify potential security vulnerabilities, and the latest security updates are applied.
7. Data Retention Period
We retain your data only for as long as necessary. General guidelines are as follows:
- Active account data: All relevant data is retained for as long as the account remains active.
- Closed account data: After an account is closed, certain data may be retained for a set period for legal compliance, dispute resolution, or fraud prevention purposes.
- Financial transaction records: Retained for an extended period as required by law.
- Marketing preferences: Retained until you withdraw your consent.
Once the relevant purpose has been fulfilled, or upon your request, data is securely deleted or anonymised.
8. Your Rights & Choices
w777 believes every user should have control over their own data. You have the following rights:
Right to access your data
You have the right to know what data we have collected about you. Submit a request through our support team and we will provide that information.
Right to correct your data
If any of your stored data is incorrect, contact our support to have it corrected. We will take the necessary steps as quickly as possible.
Right to delete your data
In certain circumstances you may request that your data be deleted. However, some data may need to be retained to meet legal obligations or for dispute resolution purposes.
Right to object to processing
You have the right to object to the processing of your data for specific purposes. We will carefully consider each request.
Right to opt out of marketing communications
If you no longer wish to receive promotional messages from w777, you can opt out at any time through support. Essential account-related messages will still be sent.
9. Protection of Minors
w777 strictly provides services only to those aged 21 and above. We do not knowingly collect personal data from any minor.
If we are notified that a minor's data has been collected by mistake, we will immediately close the account and take steps to delete the data. If a parent or guardian believes their child has registered on this platform, please contact our support without delay.
10. Changes to This Policy
w777 may update this privacy policy when necessary. If significant changes are made, you will be informed in the following ways:
- The update date on this page will be changed
- For significant changes, a notification will be sent to your registered email address
- A summary notice may be displayed at the top of the page
Continuing to use the site after changes have been made will be considered your acceptance of the updated policy. We therefore recommend checking this page regularly.
11. Contact Us
If you have any questions, requests, or complaints about this privacy policy, please get in touch. Our support team is available seven days a week, 24 hours a day, in both Bengali and English.
Contact the support team
Live chat: Available 24/7 — use the live chat button on any page of the site
Email: [email protected]
When sending a privacy-related request, write "Privacy Policy Request" in the subject line and contact us from your registered email address.